Shipping Policy

FREE SHIPPING ON ORDERS OVER $75 WITH IN AUSTRALIA ONLY.

Whether you lay and play on the beaches of Noosa, Byron Bay or Margaret river, you'll get free shipping within Australia for every purchase over $75. Yeah, no hidden extras at the checkout! It's our gift to you!!

For all Australian deliveries you will get a email notifications direct from AusPost to let you know where your parcel is. But we will send your Burrows & Co order anywhere in the world so that you are sun soaking soon!

SHIPPING;

All orders received before 12pm EST will be sent on the same day Monday - Friday .

It is important for us that you receive your order asap so you can fall in love with it as soon as possible! Here are some time frames listed below! We'll also notify you once your Burrows and Co. bundle is on the way!

All our shipping is sent via Australia post with tracking.

Postal options;

Within Australia post guides

Express post option will take

2-3 working days

If you live in a city area,

If you are more rural, burrows and co recommend leave 4-5 working days!

And if you need your items quickly burrows and co recommend Express postal service.

Standard parcel post

5-6 working days

Above is estimated on delivery in capital city areas

If you are more rural, burrows and co recommend leave 6-8 working days.

Please read our postal guide lines carefully to insure you leave enough time for your delivery. We don't want you to be disappointed.

ALL orders are being sent out of either sent from our warehouse in Queensland or Western Australia. Please take this into consideration when placing your order as estimated delivery times may vary and should only be used as a guide.

All orders (except pre-orders) are packed, dispatched and shipped within 1 working days or on the sma (except weekends and public holidays). We will email you a tracking number once your order is sent. Watch out for this email so you can track the progress of your order.


We will ship to PO BOXES, however all packages must be signed for upon delivery, so please ensure that you provide your daytime contact phone number. And please triple check all details are entered correctly in the checkout so we can get your burrows and co parcel to you as promptly without details.

Unfortunately we cannot guarantee that you will receive your package within the time frame expected. Estimated delivery times are to be used as a guide only and commence from the date of dispatch (make sure you watch out for that dispatch email). Burrows and co DOES NOT hold responsibility for damaged, lost or stolen packages.

Please note... As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival.

INTERNATIONAL SHIPPING

Oversea orders choose your shipping method at the checkout

Depending on option of shipping chosen your burrows and co order will take 5-12 working days to arrive.

We recommend tracking so your Burrows and Co bundle arrives safely.

Please note shipping fees for overseas customers will show at the checkout.

The Burrows and co WILL NOT be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes, as well as it’s rules and regulations for importing foreign goods and products.

TRACKING IS AVAILABLE FOR THESE LISTED COUNTRIES BELOW

United States of America. United Kingdom, Canada, New Zealand, Belgium, Canada, China, Croatia, Denmark, Estonia, France, Germany, Hong Kong, Hungary, Ireland, Israel, Korea, Republic of (South Korea), Lithuania, Malaysia, Malta, Netherlands, Poland, Portugal, Singapore, Slovenia, Spain, Sweden

For countries not in above list, we receive a parcel ID number and can only track if we are concerned that the parcel is lost. Please contact us asap if you have not received your parcel within the recommended time frame of 3-15 business Days and we will help you to track it down.

We do recommend that your order be sent to your work address or to someone you know that will be home to keep it nice and safe if you are unable to be home at time of delivery. We cannot accept responsibility for orders that are stolen after delivery.

Prices for shipping will be delayed at the checkout for orders under $75 within Australia once you have entered the shipping address. All oversea orders will see postage fees at the checkout once you have entered shipping address. Feel free to contact us at info@burrowsandco.com.au if you would like shipping fees estimations.

Copyright all items on our page are subject to Copyright and are owned by Burrows and Co that is protected. Please respect that all our pieces have been designed with soul in Australia and made with loads of love, respect the hours of dedication and hard work we have poured into all unique products and painted prints by not copying our designs. Instead purchase a piece and enjoy the love and passion you'll feel that comes with every piece we make. xo